San Francisco
- Coverage
- SoMa, Financial District, Mission, Dogpatch, Presidio, Bayview, Sunset.
- Typical client
- 15–80 person SaaS, healthcare, and professional services teams.
Based in San Francisco
IT support for Bay Area businesses. Senior, always reachable.
When something breaks, you reach a senior engineer — not a ticket queue.
Tell us what’s broken
or call (510) 224-4906
Coverage
Four zones. Same engineers every time.
Peninsula
- Coverage
- South SF, San Mateo, Burlingame, Redwood City, Menlo Park, Palo Alto.
- Typical client
- Series A/B SaaS, biotech R&D, family offices.
South Bay
- Coverage
- Mountain View, Sunnyvale, Santa Clara, Cupertino, San Jose.
- Typical client
- Mid-stage tech, hardware, multi-site engineering teams.
East Bay
- Coverage
- Oakland, Berkeley, Emeryville, Alameda, Walnut Creek, Concord.
- Typical client
- Hybrid teams, manufacturing-adjacent, healthcare practices.
What we cover
All services → Everything you need. Nothing you don’t.
Take what fits today, add more as you grow — no fixed tiers, no wasted spend.
Managed IT
Your full IT department, owned end to end.
- Day-one device setup
- Asset & license management
- Monthly executive review
Explore managed it
Cybersecurity
Know where you stand — and stay protected.
- Managed detection & response
- Identity, SSO and MFA
- Incident response on call
Explore cybersecurity
Cloud & Infrastructure
AWS, Azure, GCP and M365 — set up right, watched continuously.
- Landing zones & guardrails
- Cloud cost reviews
- Continuous monitoring
Explore cloud & infrastructure
24/7 Help Desk
A senior engineer on Slack or phone every night and weekend.
- Slack, Teams, email & phone
- Real engineers, not scripts
- One team that knows your stack
Explore 24/7 help desk
Backup & Recovery
Tested backups you can actually restore from.
- Layered backup strategy
- Immutable cloud copies
- Regular recovery drills
Explore backup & recovery
IT Consulting & vCIO
A fractional CIO who answers the phone.
- Fractional CIO / CISO
- Board & investor reporting
- Compliance roadmaps
Explore it consulting & vcio
San Francisco FAQ
The questions Bay Area teams actually ask.
Don’t see yours? Email the team — a senior engineer answers personally.
Do you only support businesses in San Francisco proper?
No. We cover the entire Bay Area — SF, Peninsula, South Bay, and East Bay. We’re SF-headquartered and Bay Area-focused.
How quickly does a real person respond?
A senior engineer responds through every channel — during business hours and through our 24/7 help desk at nights and weekends. No tier-1 layer, no offshore answering service.
We’re a distributed SF startup with employees in other cities. Can you still help?
Yes. Most of our SF clients have hybrid or distributed teams. We ship pre-imaged laptops, manage identity centrally, and run a 24/7 help desk staffed by senior engineers.
Do you work with venture-backed SF startups specifically?
We work with a lot of them — from early-stage to growth. We’ve supported startups from their first hires through Series B and beyond, building environments that scale and hold up to compliance scrutiny.
We have a healthcare practice in the Bay Area. Are you HIPAA-aligned?
Yes. We design HIPAA-aligned environments, sign BAAs, and produce evidence as we run — your auditor gets a clean package.
Where in SF is your office?
2261 Market St, STE 85291, San Francisco, CA 94114.
San Francisco HQ
Send us a note. We’ll reply personally.
2261 Market St, STE 85291, San Francisco, CA 94114. Tell us what’s slowing your team down and a senior engineer will reply with where they’d start.
Tell us what’s broken
Prefer to call? (510) 224-4906.