Disclaimer

Informational content only

The content published on athenait.ai — including all service descriptions, guides, articles, FAQ answers, process descriptions, and technology comparisons — is provided for general informational and marketing purposes only.

Nothing on this Site constitutes:

• Professional IT advice tailored to your specific environment or circumstances
• Legal advice, including advice about compliance obligations under HIPAA, SOC 2, PCI-DSS, GDPR, CCPA, or any other regulation
• Financial, accounting, or tax advice
• A guarantee of any specific outcome, result, or level of protection

Every organization's IT environment, risk profile, regulatory obligations, and operational requirements are different. Before making decisions based on information you read here, consult a qualified professional who can evaluate your specific situation.

Compliance and regulatory references

Athena IT provides IT services that support clients in their compliance programs. References on this Site to HIPAA, SOC 2, PCI-DSS, NIST, CIS Controls, and similar frameworks are provided for context and to describe the general nature of our services — not to confirm that any specific deployment, configuration, or engagement will satisfy a given compliance requirement.

Compliance determinations are the responsibility of each organization and its qualified legal, compliance, and audit advisors. Athena IT's managed services reduce the burden of IT-related compliance controls but do not independently certify compliance or provide legal opinions on regulatory status.

Authoritative sources for regulatory guidance:

• HIPAA — U.S. Department of Health & Human Services
• SOC 2 — AICPA
• PCI-DSS — PCI Security Standards Council

No warranty on site content

While we make reasonable efforts to ensure the information on this Site is accurate and current, we make no representations or warranties of any kind — express, implied, statutory, or otherwise — regarding:

• The completeness, accuracy, reliability, suitability, or availability of any information
• The fitness of any described service or technology for a particular purpose
• The outcomes that will be achieved by using our services

Technology, vendor capabilities, regulatory requirements, and cybersecurity threats evolve rapidly. Information published on this Site may not reflect the most current developments. Always verify material facts with the relevant vendor, regulator, or qualified professional before acting on them.

Managed IT services scope

Descriptions of Athena IT's managed IT services on this Site are summaries intended to give prospective clients a general understanding of our capabilities. The precise scope, deliverables, service levels, exclusions, and pricing for any engagement are defined exclusively in a written Master Services Agreement (MSA) and associated service order forms executed between Athena IT and the client.

Until an MSA is signed, no service relationship exists between Athena IT and any visitor to this Site. Submitting a contact form, booking an assessment call, or receiving a proposal does not create a binding service commitment by either party.

Performance metrics and SLA figures

Response time targets, uptime percentages, onboarding timelines, and other performance metrics referenced on this Site are targets and general indicators based on typical deployments. They are not contractual commitments. Binding SLAs for any client engagement are set out in that client's executed MSA. Actual results depend on factors including network conditions, environment complexity, third-party vendor availability, and client cooperation in onboarding and incident response.

Limitation of liability

To the fullest extent permitted by applicable law, Athena Information Technology Services LLC, its members, employees, contractors, and agents shall not be liable for any loss or damage — including direct, indirect, incidental, consequential, punitive, or exemplary damages — arising from:

• Your use of, or reliance on, any information published on this Site
• Any decision made or action taken based on content found on this Site
• Temporary or permanent unavailability of the Site
• Viruses, malware, or other harmful code that may infect your systems as a result of visiting the Site or downloading material from it
• Unauthorized access to, or alteration of, your transmissions or data

This limitation applies regardless of whether the potential liability is framed as contract, tort (including negligence), strict liability, or any other theory. Some jurisdictions do not permit the exclusion or limitation of certain categories of liability; in those jurisdictions, Athena IT's liability is limited to the maximum extent permitted by law.

Third-party products and services

References to third-party products, services, vendors, or technologies (including Microsoft, Google, AWS, Cloudflare, Resend, and others) are provided for informational and illustrative purposes. Athena IT is not affiliated with, endorsed by, or acting as an authorized representative of any third-party vendor unless a formal partnership agreement has been executed and is currently active.

Pricing, availability, feature sets, and terms of service for third-party products are controlled by those vendors and are subject to change without notice. Athena IT is not responsible for the accuracy of third-party information or for changes made by vendors after the date any content on this Site was published.

External links

This Site contains links to external websites for reference and convenience. These links do not constitute endorsement of those sites or their content. Athena IT has no control over the nature, content, or availability of external sites. Linking to an external source does not imply that Athena IT endorses or accepts responsibility for the views, opinions, or information found there.

Changes to this disclaimer

We may update this Disclaimer from time to time. The "Last updated" date at the top of the page reflects the most recent revision. We encourage you to review this page periodically. Continued use of the Site after any update constitutes your acceptance of the revised Disclaimer.

Questions

If you have questions about these disclaimers or about the scope of Athena IT's services: