When IT Only Plans Once a Year, Everyone Pays for It Later It’s January. You draft the annual IT budget, estimate hardware refreshes, and jot down a few vendor renewal dates. You think you’re set.
IT support is like insurance—until something breaks, you may not think about it much. But when the printer won’t work before a deadline, or your team’s locked out of cloud systems on Monday morning, you’ll quickly discover if your provider is doing more than just answering calls.