Trust Portal

You Can’t Outsource Responsibility—But You Can Choose a Partner Who Takes It as Seriously as You Do.

Trust isn’t earned with promises. It’s earned with proof.

At Athena IT, we don’t expect you to take our word for it.

We show you exactly how we protect your infrastructure, support your people, and uphold the standards your organization depends on.

This is where transparency lives—because in IT, trust starts with visibility.

Security by Design, Not by Patch

We bake security into every service we deliver—because layered protection isn’t optional, it’s foundational.

Identity & Access Controls

Role-based access (RBAC) across all systems
Multi-factor authentication (MFA) enforced across clients and internal teams
Just-in-time permissions and auto-revocation workflows

Endpoint Hardening

Device encryption, firewall enforcement, and USB/media controls
OS, firmware, and third-party patch management
Remote wipe and lock capabilities for lost/stolen assets

Data Protection & Backup

Daily verified backups for servers, cloud environments, and critical endpoints
Disaster recovery plans aligned to your RTO/RPO needs
Periodic testing of restoration procedures and failover readiness

Compliance-Ready, Always Audit-Ready

Whether you're preparing for SOC 2, HIPAA, ISO 27001, or internal board scrutiny—our systems are built to align with compliance frameworks out of the box.

Documentation & Audit Support

System maps, asset inventories, license logs

Access reviews and change control documentation

Incident response tracking and resolution logs

Policy Alignment

Secure onboarding/offboarding protocols

Vendor and license lifecycle governance

Acceptable use and BYOD alignment (when applicable)

Need help preparing for an audit or due diligence review?

We offer full documentation exports and partner with your compliance team to close gaps—fast.

Resilience You Can Count On

Uptime and data integrity aren’t “nice to have”—they’re the baseline.

Monitoring & Recovery

24/7 infrastructure monitoring with auto-remediation

Alert thresholds aligned to your systems and risk profile

Escalation workflows and post-incident reviews baked into support

Business Continuity

Hardware and cloud redundancy planning

Pre-configured DR scenarios for critical environments

Recovery testing every 6–12 months (based on your risk posture)

People You Can Trust

Behind every tool, there’s a person responsible for protecting your systems—and at Athena IT, we take that seriously.

Internal Standards

Mandatory security training for all staff (renewed annually)

Privileged access controls and zero-trust posture

Background-verified personnel handling sensitive environments

Consistency Over Rotation

You’ll know your support team by name—not just a ticket number.

And they’ll know your environment inside and out.

Transparency Without the Jargon

We believe you should always know:

What’s being monitored
What’s been fixed
Where the risks are
What we’re doing about them

That’s why we provide real-time dashboards, monthly reports, and quarterly strategic reviews—not just ad hoc updates when things go wrong.

Third-Party Tools & Partnerships

We work with vetted, enterprise-grade platforms to deliver our services. Our integrations and toolset are continuously evaluated for security, reliability, and compliance.

Common tools used include:

SentinelOne, CrowdStrike (endpoint security)

Acronis, Veeam (backup & DR)

Microsoft Intune, JAMF, and Datto RMM (device management)

Azure, AWS, and Google Cloud (cloud infrastructure)

A full vendor list with version and compliance alignment is available on request.

Our Promise

Trust is earned over time—but here’s our baseline:

We document everything.

We answer every question.

We act before issues become incidents.

We secure your environment like it’s our own.