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Simple. Scalable. Built Around Your Business.

Service & Solutions Packages
Every company has different needs.
AthenaIT’s packages grow with you—whether you’re looking for foundational support or fully managed IT operations.

Transparent Pricing, Tailored to Your Needs
We don’t do “bronze, silver, gold.”
We do real-world tiers built around how your business actually works. We believe IT support should be predictable, flexible, and aligned with your goals. Choose the tier that fits your business today—with the ability to scale as you grow.

Best for: Small, agile teams ready to offload the basics

You’ve got the business momentum. We’ll keep the tech side worry-free.
What’s Included:
Essential Ops: 24/7 system monitoring & maintenance
People Desk: Core remote support, business hours
Workplace Tech: Device, printer & email setup
Stack Sync: Basic productivity tool integration
Onboarding & Transition Care (Lite)

Optional Add-Ons:
Device procurement coordination
Third-party vendor ticket management

Starting at $3,000/month

Growth Tier – "ScaleOps"

Best for: Fast-growing teams who need strategic guidance + support coverage
Your internal tech is getting stretched. We step in as your virtual IT department.
What’s Included:
Everything in ReadyOps
People Desk: Full remote & on-site user support
Smart Stack Integration
Path Builder: IT budgeting & scaling strategy
AssetWise: Lifecycle management for devices & software
Monthly reporting & quarterly reviews
Named tech success lead

Optional Add-Ons:

On-demand project engineers
Support for satellite locations

Starting at $6,500/month

Strategic "Tier—"VisionOps"

Best for: Multi-site or mid-sized organizations with complex needs
High visibility, high availability, high alignment.
What’s Included:

Everything in ScaleOps
Vision Line: Dedicated IT advisor & roadmap design
Infra Guard: Full vendor & license management
Tech Relief: Executive VIP support coverage
Integration with internal IT or ops teams
Annual technology health & infrastructure review

Custom pricing based on scope

Add-On Service Packs

Need more flexibility? These specialized packs plug into any tier.

In Add on Pack you will get

Onboarding Boost Pack - White-glove setup for 10+ users or offices.
ProjectOps - Custom IT projects like office setup, app migration, or compliance prep.
InsightOpsBusiness intelligence consulting for tool optimization & usage trends.
VendorMatch Procurement negotiation & performance tracking across tech vendors.

Our Service Tiers (Built for Growth, Not Lock-In)

Essential Ops

Always-On IT Management

  • 24/7 monitoring & maintenance
  • Proactive issue resolution
  • Standard security patching
  • Monthly health reports
Ideal for: Stable businesses needing reliable "set it and forget it" support

People Desk

Human-Friendly Tech Support

Everything in Essential Ops, plus:

  • Unlimited help desk support
  • 30-min average response time
  • Employee onboarding/offboarding
  • Quarterly training sessions
Ideal for: Growing teams needing white-glove user support

Vision Line

Strategic IT Partnership
Everything in People Desk, plus:

  • Dedicated account strategist
  • Annual technology roadmap
  • Vendor management
  • Executive advisory sessions
Ideal for businesses using tech as a competitive advantage

Add-On Solutions (Mix and Match as Needed)

Workplace Tech
Best Paired With:
Essential Ops+
Key Benefit: Modernize office systems
Tech Relief
Best Paired With: People Desk
Key Benefit: Faster end-user support
Path Builder
Best Paired With: Vision Line
Key Benefit: Growth-aligned IT strategy
AssetWise
Best Paired With: All Tiers
Key Benefit: Optimize hardware/software spend
Stack Sync
Best Paired With: Vision Line
Key Benefit: Seamless app integration

How We Price (Finally, IT Costs That Make Sense)

Flat Monthly Fees
​No hourly billing or surprise charges
Tiered Discounts
Save 15% when bundling 3+ solutions
Growth-Friendly
Easily upgrade/downgrade as needed

"We'll even help you calculate your potential ROI before you commit."

Why Competitors Hide Their Pricing

(And Why We Don't)

Most IT providers:
❌ Bury costs in complex contracts
❌ Charge by the hour for emergencies they could prevent
❌ Penalize you for growing

Athena IT offers:
✅ Clear tiered pricing upfront
✅ Prevention-focused packages
✅ Scaling that rewards your growth

Not Sure What You Need?

Take our 2-minute assessment:

What’s the Right Fit for You?

Not sure where to begin?
We offer a free, no-pressure Tech Fit Session where we:

  • Review your current IT setup
  • Understand your team’s day-to-day frustrations
  • Recommend a right-sized tier based on your goals

Honest, Transparent Pricing. Always.

  •  No surprise fees
  • No long-term lock-ins without clear ROI
  • Flexible to grow or scale back anytime
  • Straightforward billing and SLAs
You’re not buying a package.
You’re building a partnership that evolves as you do.”
Ready for IT That Scales With You?