End-user support
Slack, Teams, email, phone, walk-up. A senior engineer answers within 30 minutes, with resolutions tracked to a published SLA.
Identity & access
Okta, Entra, Google Workspace, Jumpcloud — built right, with conditional access, MFA, SSO, and clean group policy.
Endpoint management
Mac, Windows, Linux, iOS, Android. Kandji, Jamf, Intune, Mosyle. One console, one policy, one truth.
Software & licensing
Procurement, deployment, license harvest, renewal calendar, vendor consolidation, bulk-buy negotiation.
Onboarding & offboarding
Zero-touch laptop deployment, day-one access, signed offboarding, asset retrieval, audit trails for every event.
Network & connectivity
Office Wi-Fi, ISP, firewall, VPN, ZTNA. Cisco Meraki, Ubiquiti, Fortinet, Aruba — opinionated, but pragmatic.
AV & meeting rooms
Zoom Rooms, Google Meet, Teams Rooms — installed, monitored, fixed before your CEO notices.
Print, SaaS, vendor mgmt
The boring but important glue. Printer fleets, SaaS vendor management, freight and warranty claims.
Documentation
Every system, account, configuration, and runbook in a clean wiki you actually own — yours forever.