Terms of Service

Last Updated: March 16, 2026

Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website and services provided by Athena Information Technology Services LLC ("Athena IT," "we," "us," or "our"), a California limited liability company based in San Francisco, California.

By accessing our website at athenait.ai or engaging our managed IT services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Services

Athena IT provides managed IT services including, but not limited to, infrastructure management, cybersecurity, cloud solutions, AI business automation, help desk support, and IT consulting. Specific services, deliverables, and service levels are defined in individual client agreements and Statements of Work (SOW).

Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website in any way that violates any applicable federal, state, local, or international law
  • Attempt to gain unauthorized access to any part of the website or its related systems
  • Engage in any conduct that restricts or inhibits anyone's use of the website
  • Use any automated system, including bots or scrapers, to access the website without our written permission
  • Introduce any malicious software, viruses, or harmful code

Intellectual Property

All content on the Athena IT website, including text, graphics, logos, images, and software, is the property of Athena Information Technology Services LLC and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written consent.

Client Agreements

Managed IT services are provided under separate client agreements that include specific terms regarding scope of services, service level agreements (SLAs), pricing, confidentiality, and other provisions. In the event of a conflict between these Terms and a client agreement, the client agreement shall prevail.

Limitation of Liability

To the fullest extent permitted by applicable law, Athena IT shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of our website or services.

Our total liability for any claims arising under these Terms shall not exceed the amount paid by you to Athena IT during the twelve (12) months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Athena IT, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms or your use of our services.

Disclaimer of Warranties

Our website and informational content are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Managed IT services are provided subject to the warranties specified in individual client agreements.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California and applicable federal laws of the United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in San Francisco County, California.

Dispute Resolution

Before initiating any legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiation. If negotiation does not resolve the dispute within thirty (30) days, either party may pursue mediation or binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of our website or services after changes are posted constitutes acceptance of the modified Terms.

Contact Us

If you have questions about these Terms of Service, contact us: